TERMS & CONDITIONS OF APPOINTMENT

Set below are the Terms and Conditions which we base the services that Ck aesthetics provide to their clients. Please ensure that you have read and fully understand them prior to booking a consultation, appointment, or procedure. Ck aesthetics reserve the right to alter these terms at any time, without warning, as we see fit.

 

1. Consultation

 

Consultations with Ck aesthetics require a booking fee to secure the booking - this is transferable to your treatment cost.

 

If your practitioner decides you are not suitable for the treatment, this booking fee is refundable.

 

2. Booking Fee

 

All appointments require a non-refundable booking fee to secure your appointment.

 

Non-refundable booking fee of:

 

£20 is required to secure your appointment

£50 is required to secure your prescription appointment (anti-wrinkle injections)

If we do not receive payment, we will assume you no longer want to go ahead, and your appointment will not be booked.

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3. Cancellation Policy

 

In the event of a cancellation, your booking fee is non-refundable.

 

Ck aesthetics understands that you may need to reschedule your appointment. Our time is valuable to us, as is yours. We kindly ask that if you wish to reschedule your appointment, that you give 48 hours’ notice. If you should need to rearrange you may do so once on the same booking fee, should you need to rearrange again the booking fee will be lost and a new booking fee will be payable to secure a new appointment.

 

 

4. No Shows

 

In the event you do not show up to your appointment, you will lose the booking fee paid to secure the appointment and you will be required to provide a new booking fee for your next appointment. If you miss three consecutive appointments without contacting us, you will be unable to schedule future appointments.

 

 

5. Treatment Suitability and Results

 

Ck aesthetics will assess whether a treatment is suitable for you, or likely to be successful, prior to any treatment being carried out. We reserve the right to refuse treatment if the treatment is deemed as either not suitable for any reason, not likely to be successful, or if there are concerns regarding client expectations or client compliance. Please be aware that individual results for any treatment may vary from person to person and that results are not guaranteed.

 

We expect that you will follow our guidance on preparation for treatments that require a specific protocol. Failure to follow the preparation protocol may result in cancellation of your treatment.

 

There is no obligation to go ahead with the treatment on the day, however if we confirm that you are unsuitable or you change your mind for the treatment, the booking fee will be lost to cover the time slot.

 

6. Liability

 

Ck aesthetics will not be liable in contract, or otherwise for any economic loss (including, without limitation, loss of profit), or for any other special, indirect, or consequential loss or damage arising out of, or in connection with, its provision of any goods and/or services to the client.

 

It is the client’s responsibility to ensure that he or she provide Ck aesthetics with all the relevant medical details and history prior to each treatment. Ck aesthetics will not be liable for any damage that occurs as a result of the client’s failure to disclose such details.

 

The client agrees to comply with all instructions and/or recommendations given to them by, or on behalf of, Ck aesthetics regarding the care of a treated area.

 

After some treatments, clients receive a follow-up, usually within 2-4 weeks. Any corrective work, or any added treatment deemed necessary is provided at the follow- up appointment. Ck aesthetics are not responsible for any further claims by the client in relation to treatments.

 

7. Anti-wrinkle

 

1. Consultations are required for all Anti-Wrinkle treatments.

 

2. All queries must be made 2 weeks after the review appointment. Any queries made after 3 weeks would result in an additional charge.

 

8. Over 18 years old

 

All clients must be 18 years old at the time of treatment. It is a legal requirement that we see valid ID prior to the treatment. If you are not able to provide ID when asked, we will not be able to proceed with the treatment and you will lose your booking fee.